Chyt.ai Help Center
A clear path from
setup to your next step.
Practical guides, product screenshots, and step-by-step instructions to help you build, publish, and improve your assistant.
Knowledge & sources
Give your assistant reliable information to work with.
Add, crawl, and refresh a website source
Choose a crawl scope, exclude irrelevant pages, schedule updates, and check ingestion and sync history.
Read guideUpload PDFs, documents, spreadsheets, and text
Prepare readable files, upload them as knowledge, confirm processing, and replace outdated documents.
Read guideImport knowledge from connected apps and APIs
Configure Notion, Confluence, Jira, Google Drive, SharePoint, Dropbox, Gitbook, YouTube, or a REST API with the right scope and refresh behavior.
Read guideTrain answers with Q&A knowledge sources
Add approved question-and-answer pairs, test different wording, and keep policy answers current.
Read guideImprove retrieval and answer quality
Diagnose missing or irrelevant answers, tune knowledge search, and use Preview diagnostics to verify improvements.
Read guideA little help from a human?
Email our team with the step you tried and the error you saw. Leave out passwords, API keys, and sensitive customer information.