Help Center

How can we help you?

Get started with your assistant, find setup guidance, or contact the Chyt.ai team.

Chyt.ai is a product developed by Thompson Consulting.

Start here

  1. 1. Create your assistant

    Sign in, choose your workspace and create a chatbot. Set its purpose and the instructions it should follow.

  2. 2. Add and check knowledge

    Upload documents or connect a supported source. Wait for processing to finish and check the source status before testing questions.

  3. 3. Test answers and access

    Ask representative questions, verify answers against your sources, and set the chatbot's visibility and visitor sign-in requirements before sharing it.

  4. 4. Set up your chosen channel

    Follow the dashboard setup for your website or supported channel. Voice and external channels need the required plan, enabled services and provider configuration. Test the complete visitor journey.

For plan and payment status, check your Billing page. Review service and security information and privacy information when deciding what to publish.

Still need help?

Contact the Chyt.ai support team with the step you were trying and any error message. Please leave out passwords, API keys and sensitive customer content.

Contact Support